divaqq is committed to protecting your personal information and maintaining your privacy. This policy explains how we collect, use, store, and protect your data.
Last Updated: January 15, 2026
divaqq ("we," "us," "our") operates an online betting platform serving users in Indonesia. We are committed to protecting your personal information and respecting your privacy rights in accordance with international data protection standards and best practices.
This Privacy Policy describes how divaqq collects, uses, stores, shares, and protects personal information obtained from users of our platform accessible at divaqq.cam and related services. By creating an account or using divaqq services, you consent to the data practices described in this policy.
We encourage you to read this Privacy Policy carefully and contact us if you have any questions regarding our data handling practices. This policy should be read in conjunction with our Terms and Conditions.
When you register for a divaqq account or use our services, you provide us with personal information including:
When you access and use divaqq services, we automatically collect certain technical and usage information:
We may receive information about you from third-party sources including:
divaqq processes your personal information for the following purposes, all of which are necessary to provide our services or comply with legal obligations:
You may opt out of marketing communications at any time through account settings or by contacting customer support. Service-related communications (transaction confirmations, security alerts, terms updates) cannot be opted out as they are essential to platform operation.
divaqq does not sell your personal information to third parties. We share your data only in the following limited circumstances:
We engage third-party companies to perform services on our behalf, including:
All service providers are contractually obligated to handle your data securely and use it only for the specific purposes for which it was shared. We conduct due diligence on all third-party partners to ensure they meet our security and privacy standards.
We may disclose your information when required by law or when we believe disclosure is necessary to:
If divaqq undergoes a merger, acquisition, asset sale, or other business reorganization, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent platform notice before your data is transferred and becomes subject to a different privacy policy.
We may share your information with other parties when you provide explicit consent, such as when you authorize us to share your achievements on social media or participate in promotional campaigns.
divaqq implements comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction:
While divaqq implements robust security measures, you also play a critical role in protecting your account:
divaqq retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
While your account remains active, we retain all account information, transaction history, and usage data to provide ongoing services.
When you close your account, we retain certain information for the following periods:
If your information is subject to ongoing legal proceedings, investigations, or regulatory inquiries, we will retain relevant data until the matter is resolved, even if this exceeds normal retention periods.
After retention periods expire, we may convert personal data into anonymized, aggregated statistical information that cannot be used to identify individuals. This anonymized data may be retained indefinitely for analytical and research purposes.
Under international data protection principles, you have the following rights regarding your personal information:
You have the right to request a copy of all personal information divaqq holds about you. This includes account data, transaction history, verification documents, and communication records. To request your data, contact our support team at [email protected].
If any of your personal information is inaccurate or incomplete, you have the right to request correction. You can update most account information directly through your account settings. For changes to verified information (name, date of birth), contact customer support with supporting documentation.
You may request deletion of your personal information, subject to legal and regulatory requirements. Note that we must retain certain data (transaction records, KYC documents) for compliance purposes even after account closure. Data not subject to retention requirements will be deleted within 30 days of your request.
You may request that we limit how we use your personal information in certain circumstances, such as when you contest the accuracy of data or while we investigate a dispute.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider where technically feasible.
You may object to processing of your personal data for direct marketing purposes at any time. You can opt out of marketing communications through account settings or by clicking unsubscribe links in emails.
Where processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing before consent withdrawal.
To exercise any of these rights, contact us at [email protected] with your account username and a clear description of your request. We will respond within 30 days and may request additional identification to verify your identity before processing requests.
divaqq uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content.
Cookies are small text files placed on your device by websites you visit. They enable websites to remember your preferences, recognize returning users, and collect usage data.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for platform operation, login sessions, and security features. Cannot be disabled. | Session / 30 days |
| Functional Cookies | Remember your preferences (language, odds format, notification settings). | 90 days |
| Analytics Cookies | Collect anonymous usage statistics to help us improve the platform. | 2 years |
| Marketing Cookies | Track your interaction with promotional content to deliver relevant offers. | 1 year |
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Note that disabling essential cookies may prevent you from accessing certain platform features or maintaining login sessions.
To manage cookie preferences:
divaqq integrates with various third-party services to deliver comprehensive gaming experiences. These third parties have their own privacy policies governing how they collect and use your data.
Casino games and live dealer experiences are provided by third-party game studios including Evolution Gaming, Pragmatic Play, Microgaming, and NetEnt. When you play these games, the providers may collect gameplay data, session information, and wagering patterns. We recommend reviewing their respective privacy policies.
Deposits and withdrawals are processed through Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay). These financial institutions collect payment information according to their own policies and banking regulations.
We use analytics tools to understand how users interact with divaqq. These services may collect device information, usage patterns, and other data to help us improve our platform.
divaqq is not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies before providing personal information.
divaqq operates internationally and may transfer your personal information to countries outside Indonesia for processing and storage. These countries may have different data protection laws than Indonesia.
When we transfer your data internationally, we ensure appropriate safeguards are in place, including:
By using divaqq services, you consent to the international transfer of your personal information as described in this policy.
divaqq is strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under 21 years of age.
If we discover that we have inadvertently collected information from a person under 21, we will immediately delete that information and permanently close the associated account. All funds in underage accounts will be forfeited and may be returned to the deposit source or donated to responsible gaming organizations.
Parents and guardians should monitor their children's online activities and prevent minors from accessing gambling websites. If you believe a minor has created an account on divaqq, please contact us immediately at [email protected].
divaqq reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. We will notify you of material changes through one or more of the following methods:
The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of divaqq services after policy changes become effective constitutes acceptance of the updated policy. If you do not agree with any changes, you should discontinue use of our services and close your account.
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:
For data access requests, correction requests, or deletion requests, please include your account username and a detailed description of your request. We may request additional identification to verify your identity before processing sensitive requests.
256-bit SSL encryption protects all data transmission between your device and our servers, ensuring your information remains secure.
divaqq never sells your personal information to third parties. Your data is used exclusively to provide and improve our services.
Access, correct, or delete your personal information at any time. You have full rights over your data as outlined in this policy.
All personal information is stored in encrypted databases with strict access controls and regular security audits.
We comply with international data protection standards and maintain transparent data practices across all operations.
Our support team is available around the clock to address privacy concerns and assist with data-related requests.
divaqq collects personal information necessary to provide betting services, verify identity, process transactions, and comply with regulations. We protect your data with bank-grade encryption and never sell it to third parties. You have rights to access, correct, and delete your information. For questions about our privacy practices, contact [email protected] anytime.
Our team is ready to help you understand how we protect your personal information
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