Please read these terms carefully before using divaqq's services. By creating an account and using our platform, you agree to be bound by these terms.
Last Updated: January 15, 2026
In these Terms and Conditions, unless the context requires otherwise:
By registering an account on divaqq, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy.
These terms constitute a legally binding agreement between you and divaqq. If you do not agree with any part of these terms, you must not use our platform or services.
We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Changes become effective immediately upon posting to the platform. Continued use of divaqq services after changes are posted constitutes your acceptance of the modified terms. We recommend reviewing these terms periodically.
You must be at least 21 years of age to register for and use divaqq services. By creating an account, you represent and warrant that you are 21 years old or older. divaqq strictly prohibits underage gambling and reserves the right to request proof of age at any time. Accounts found to belong to individuals under 21 years of age will be immediately suspended, and all funds and winnings will be forfeited.
divaqq is an internationally licensed platform serving users in Indonesia. You represent that you are a resident of Indonesia and that you are accessing the platform from within Indonesian territory or from a jurisdiction where online gambling is legally permitted.
Users are solely responsible for ensuring that their use of divaqq complies with all applicable local, state, national, and international laws and regulations. divaqq does not provide legal advice regarding the legality of online gambling in your jurisdiction.
To use divaqq services, you must register for an account by providing accurate, complete, and current information including:
divaqq employs KYC (Know Your Customer) procedures to verify user identity and comply with international anti-money laundering regulations. You may be required to submit the following documents:
Failure to complete KYC verification may result in account limitations, including restrictions on withdrawals. divaqq reserves the right to suspend or terminate accounts that fail to provide requested verification documents within a reasonable timeframe.
Each user is permitted to maintain only one account on divaqq. Creating multiple accounts, whether under different names or using different email addresses, is strictly prohibited and will result in immediate termination of all accounts and forfeiture of funds.
You may not allow any other person to access or use your account. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You are responsible for maintaining the security of your divaqq account credentials, including your username and password. You must not share your login information with any third party. If you suspect unauthorized access to your account, you must notify divaqq customer support immediately.
divaqq will never ask for your password via email, phone, or any other communication channel. Any requests for your password should be considered fraudulent and reported to our support team.
You must keep your account information current and accurate. If your personal details change, including your address, phone number, or email address, you must update your account information promptly. Failure to maintain accurate information may result in account restrictions or withdrawal delays.
Accounts that remain inactive for a period of 12 consecutive months with a remaining balance may be subject to an inactivity fee. divaqq will make reasonable efforts to contact you before applying any inactivity fees. To avoid inactivity fees, simply log in to your account at least once every 12 months.
divaqq accepts deposits via the following methods for Indonesian users:
Minimum deposit amounts vary by payment method and are displayed during the deposit process. divaqq does not charge fees for deposits, though your bank or payment provider may impose their own charges.
Deposited funds must originate from an account registered in your own name. Third-party deposits are strictly prohibited and will be refunded to the source account minus any processing fees.
You may request withdrawals of available funds in your account at any time, subject to the following conditions:
Processing times vary by payment method: bank transfers typically complete within 15 minutes to 24 hours; e-wallet withdrawals are processed within 15 minutes to 6 hours. Additional verification procedures may extend processing times.
divaqq reserves the right to verify the source of deposited funds and request additional documentation before processing withdrawals, particularly for large or unusual transactions.
divaqq is committed to preventing money laundering and terrorist financing. We reserve the right to refuse deposits or delay withdrawals if we suspect fraudulent activity, money laundering, or other criminal conduct. Suspicious activities will be reported to relevant authorities as required by law.
divaqq offers various bonuses and promotions to users, including welcome bonuses, reload bonuses, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum odds requirements, and validity periods.
Bonus terms are displayed on the promotions page and in bonus-specific communications. By claiming a bonus, you agree to abide by all applicable bonus terms. Failure to meet bonus requirements may result in forfeiture of bonus funds and associated winnings.
Most bonuses are subject to wagering requirements before funds can be withdrawn. Wagering requirements specify the number of times you must wager the bonus amount before it converts to withdrawable funds. Wagering requirements vary by promotion and are clearly stated in each bonus's terms.
divaqq reserves the right to cancel bonuses, void bets, and close accounts if we determine that bonus terms are being abused. Bonus abuse includes but is not limited to creating multiple accounts to claim bonuses repeatedly, colluding with other users, or engaging in irregular betting patterns designed solely to meet wagering requirements.
All bets placed on divaqq are subject to acceptance. We reserve the right to refuse or limit any bet at our discretion, particularly if we suspect fraudulent activity, technical error, or rule violation. Once a bet is accepted and confirmed in your betting history, it becomes valid and binding.
Sports betting markets are settled according to official results from recognized sporting authorities. In the event of abandoned, postponed, or cancelled events, specific settlement rules apply as detailed in our sports betting rules section. Results are typically determined within 24 hours of event conclusion.
divaqq offers live in-play betting on selected events. Odds change in real-time based on match developments. Bets are accepted at the odds displayed at the time of confirmation. We reserve the right to suspend betting markets during critical match moments.
All casino games use certified Random Number Generators (RNGs) to ensure fair and random outcomes. Game-specific rules, return-to-player (RTP) percentages, and paytables are available within each game. Malfunction voids all pays and plays.
Lottery games including togel (Indonesia's traditional lottery) are settled according to official draw results published by recognized lottery authorities. Results for Togel Singapore, Togel Hong Kong, Togel Sydney, and Togel Macau are sourced from their respective official operators. Draws occur at scheduled times, and results are posted immediately after official confirmation.
In the event of disputes regarding bet outcomes, divaqq will review all available evidence including official results, game logs, and platform records. Our decision regarding disputed bets is final. Users have 7 days from bet settlement to raise disputes; after this period, settlements are considered final and binding.
The following activities are strictly prohibited on divaqq and may result in account suspension, termination, and forfeiture of funds:
divaqq employs sophisticated monitoring systems to detect prohibited activities. Users engaging in such activities will face immediate consequences, and we reserve the right to report illegal activities to relevant authorities.
While divaqq strives to maintain continuous platform availability, we do not guarantee uninterrupted access. The platform may be unavailable due to maintenance, technical issues, or circumstances beyond our control. divaqq is not liable for losses resulting from platform downtime, service interruptions, or technical malfunctions.
divaqq integrates with third-party services including payment processors, game providers, and sports data feeds. We are not responsible for errors, delays, or failures caused by third-party service providers. Our liability is limited to issues directly within our control.
You acknowledge that gambling involves financial risk and that losses are possible. divaqq is not responsible for gambling losses or for any financial, emotional, or other consequences resulting from your use of the platform. You are solely responsible for your betting decisions and for managing your gambling activities responsibly.
To the maximum extent permitted by law, divaqq's total liability to you for any claims arising from your use of the platform is limited to the amount of funds in your account balance at the time the claim arose.
You may close your account at any time by contacting customer support. Upon closure, you may withdraw any remaining balance subject to completion of wagering requirements and verification procedures. Closed accounts cannot be reopened.
divaqq reserves the right to suspend accounts temporarily or permanently for the following reasons:
Upon account termination, your access to divaqq services will be revoked. Funds in your account balance may be withheld if termination resulted from terms violations or fraudulent activity. divaqq reserves the right to deduct any amounts owed or obtained through fraudulent means before processing withdrawals of remaining legitimate funds.
Users concerned about problem gambling may request self-exclusion through our Responsible Gaming program. Self-excluded accounts are closed for a minimum period chosen by the user (1 month, 3 months, 6 months, or permanent). During self-exclusion, you cannot access your account, place bets, or receive promotional communications. For more information, see our Responsible Gaming page.
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which divaqq holds its gaming license. By using divaqq services, you agree to submit to the jurisdiction of courts in that jurisdiction for resolution of any disputes.
If you have a complaint or dispute regarding divaqq services, you should first contact our customer support team at [email protected]. We will make reasonable efforts to resolve complaints within 14 business days.
If your complaint cannot be resolved through customer support, you may escalate the matter to our compliance department. All dispute communications should include your account username, a detailed description of the issue, and any supporting evidence.
Any claims or disputes must be brought within 6 months from the date the issue arose. Claims brought after this period will not be considered.
For questions regarding these Terms and Conditions or any aspect of divaqq services, please contact us:
Our customer support team is available to assist with account issues, technical problems, payment inquiries, and general questions about divaqq services.
divaqq operates under international gaming license and serves users from offshore jurisdictions where online gambling is legally regulated. Users in Indonesia are responsible for determining whether their use of online gambling platforms complies with local laws.
You must be 21 years of age or older to use divaqq. Gambling can be addictive. Please gamble responsibly and seek help if you believe gambling is becoming a problem. Visit our Responsible Gaming page for support resources.
You have the right to fair treatment, transparent terms, secure data handling, and access to responsible gaming tools.
Provide accurate information, comply with our terms, maintain account security, and gamble responsibly.
Our support team is available 24/7 to answer questions about these terms or any other aspect of divaqq services.
Contact our support team or review our FAQ for quick answers to common questions
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